Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Royal Reels NZ, we believe that online gaming should be an entertaining activity, not a way to earn money or solve financial problems. Gambling carries risks, and it's important to play responsibly and within your means.
We are committed to promoting safe and responsible gaming practices for all our players. If you're visiting cartintnz.com, please take time to understand the risks and available support options.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. By accessing Royal Reels NZ, you confirm that you meet the legal age requirement in your jurisdiction.
If you are under 18, or if gambling is prohibited in your location, you must not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Loss of Control: Being unable to stop gambling or stick to limits
- Neglecting Responsibilities: Missing work, school, or important commitments due to gambling
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Increasing Bets: Needing to gamble with larger amounts to get the same excitement
- Financial Strain: Gambling with money needed for essential expenses (rent, bills, food)
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or emotional problems
- Borrowing to Gamble: Taking loans or using credit to fund gambling activity
If you recognize any of these signs in yourself or someone else, please reach out for help immediately.
Self-Help Tools & Controls
We provide several tools to help you manage your gambling activity responsibly:
Deposit Limits
Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly). Once this limit is reached, you cannot deposit further funds.
Loss Limits
Establish a maximum amount of money you're prepared to lose. If you reach this limit, your account will be suspended from wagering.
Reality Checks
Enable pop-up reminders during gaming sessions to keep track of how long you've been playing and how much you've wagered.
Self-Exclusion
Temporarily or permanently close your account if you feel gambling is becoming a problem. During a self-exclusion period, you will not be able to access your account or place bets.
Time-Out
Request a temporary break from gambling to reassess your habits and wellbeing.
To access these tools, contact our customer support team or visit your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Problem Gambling Foundation (New Zealand)
Website: www.pgf.nz
Phone: 0800 664 262 (free helpline)
The primary organization for problem gambling support in New Zealand, offering counseling, information, and resources.
Gambling Helpline (New Zealand)
Phone: 0800 654 655
Free, confidential support available 24/7 for anyone concerned about their gambling or that of a loved one.
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Provides free information, support, and counseling for anyone affected by problem gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
A national self-exclusion scheme that allows you to exclude yourself from all online gambling operators.
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Offers online counseling, information, and support for problem gambling in Australia.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Provides evidence-based information and resources for safer gambling in Canada.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Offers confidential support and referrals for problem gambling in the US.
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Website: www.bzga.de
German Federal Centre for Health Education providing resources on problem gambling.
If You Need Help, Please Reach Out
Problem gambling is treatable. You are not alone, and there is no shame in seeking help. Whether you're struggling yourself or concerned about someone else, please contact one of the support organizations listed above.
Remember: Gambling should always be fun and within your means. If it's causing you distress, financial hardship